The MLCCC frequently receives accidental or unintentional 911 calls. You may bump your cell phone and it will dial 911 (pocket dial). If you are trying to dial out and/or dial long distance, if the number is not dialed fast enough, 911 is dialed. Accidental dials happen and we would ask that you stay on the phone. Let us know it was an accident and how it happened. We may ask your name and location.
If you hang up, our policy is to call you back. We need to know if everything is okay or if there is an actual emergency. If the phone is not answered when we call back, if the location is known, we will send law enforcement to assess the situation. If the location is unknown, we will contact the cell phone provider.